Let's get digital
We are Deloitte Digital – a creative digital consultancy. We imagine, deliver, and run the future. That means we’ve got the creative power, technical know-how, and business experience to bring your ambitions to life.
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Időugrás az ügyfelek online preferenciáiban
Az új normalitás a pénzügyi szektorban – “Az ügyfelek hangja” kutatás eredményeinek összefoglalója
How we work?
- Customer Strategy & Applied Design
- Advertising, Marketing & Commerce
It all starts here. At the heart of designing experiences lie the behaviors, motivations, and preferences of our clients’ customers. Through Customer Strategy & Applied Design, we help our clients go from discovery to delivery, unlocking innovative customer growth in a digital world.
Growing connectivity, competition and consumer power, “disrupt others before you are disrupted” means new engagements, new products, new business models, organizations, and ecosystems. Digital strategy helps companies identify new growth opportunities and potential disruptive threats that result from exponential change (“where to play”), and helps companies determine how to leverage digital capabilities in new and different ways (“how to win”) to succeed and flourish in a digital era.
Market disruption and increasing consumer power has forced companies to compete in a new arena: Customer Experience. Turning this into business advantage requires a truly customer-centric strategy, design, and technology that runs throughout the entire organization.
Experience is at the heart of the human condition. It’s how we learn. It’s how we live. It changes us. We believe that humans retain more from an experience than from things. How we feel is what sticks with us. Based on this we help clients turn brand values into measurable business growth through personalized content, communications, and experiences that engage and inspire customers to act. And in doing so, we help transform marketing and operations into modern, data-driven, creatively focused marvels.
Our ambition is to be the best in the world at driving customer transformation. How? By designing and implementing sales, service and employees experiences, capabilities, and architectures to bring customer strategies to life. We help make the “creative digital consultancy” real and in doing so, make new markets.
Smart business starts with a smart core. New technologies and competitive pressures impose mounting client urgency to digitize everything throughout the organization, including challenging legacy core functions. Implementing digital solutions specifically focused on Finance, Supply Chain, IT Infrastructure and Organization Management is a Digital Enterprise imperative.
#digitalTransformation #agile #efficiencyImprovement #productDevelopment #digital #strategy #retailBanking
Tamas has long track record of leading innovation and driving productivity across customer facing and back-office operations. Experienced in optimizing performance across the economic cycle both at incumbent and start-up banks. With being the leader of the digital transformation of a regionally significant Hungarian bank, he has experience with the challenges of the cultural, technical and operational aspects of the digital transformation in Banking and Insurance.
Csaba is a Partner at our Advisory service line, leading IT Risk and Technology Advisory services in Hungary. He has more than 12 years of experience in IT consulting and audit services and 5 years of experience in IT operation. He has led several system implementation, IT cost benchmarking, IT due diligence, feasibility, vendor selection, IT Risk and Compliance and SAP Authorization projects, primarily in the banking, utility and pharma sectors in Hungary.
Customer Strategy and Applied Design
#omnichannel #PSD2 #openbanking #beyondbanking #ecosystems #smarthealth #insurtech
With 6 years of experience at Deloitte, Daniel has seen many angles of the financial services growth agenda from corporate strategy through sales effectiveness till omnichannel solution development. In the past years he has been focusing on client-facing digital topics such as PSD2 propositions, beyond-banking solutions and large-scale banking digital transformation programmes.
#digitalbanking #neobanks #financialsector #fintech #digitaltransformation
Annamaria is an experienced consultant leading projects in the financial sector. She is focused on digital banking and digital transformation related topics (e.g. agile, digital product development). She has worked at Europe’s most valuable fintech (N26) and she is highly interested in challenger banks and innovations in the financial sector.
#designthinking #servicedesign #facilitator #productdevelopment #servicedevelopment #banking #energy
Besides working as a stategyic consultant, Zsofi is the service designer of the Hungarian Deloitte Digital team. She delivered strategy and service development projects with design thinking methodology, she is a certified design thinking facilitator.
#PSD2 #SCA #OpenBanking #onlinepayments #BeyondBanking
Fabian is a member of the Hungarian Deloitte Digital team with a focus on digital platforms and digital payments brought about by Open Banking and PSD2. He has delivered projects that centred on conceptualising an online banking platform and has held PSD2 trainings in the past.
Advertising, Marketing & Commerce
#digitalmarketing #digitalcommerce #advertising #branding #contentmarketing #leadgeneration #funnelstrategy
With 14 years of experience gained both in agency and corporate environments in various industries Csanád has proven track record in branding and marketing with a significant specialization in digital marketing technologies.
Csanád is the Director of Marketing at Deloitte Hungary overseeing the brand and communication strategy, marketing initiatives and digital channels along with conversion rate optimization.
Digital Customer - Salesforce
#salesforce #salesefficiency #enetpriseCRMsolutions
Ágnes is the Leader of the Salesforce practice at Deloitte Digital in Hungary. She has over nine years of experience in implementation of different technologies for websoftwares, CRM, mobile, sales support and customer service, mostly for manufacturing, energy, retail, commerce industries. At Deloitte Digital she builds the Salesforce practice, which assists clients in implementing Salesforce.com technology to support digital transformation of enterprises.
Senior CRM Expert
#CRMExpert #CRMStrategy #digitalTransformation #marketingAutomation #customerAnalytics
Balázs is a senior manager at Deloitte Technology Advisory Services. He is specialised in IT systems integration and implementation in the telecommunications, energy and finance industries and has almost 15 years of experience in technology consulting with top tier consulting firms. Previously he was responsible for ERP and CRM systems implementation, data migration and integration projects in cooperation with offshore delivery centres. He is a registered PMI PMP, APMG Agile Project Manager and a Certified Scrum Master.
Join our team
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Do not miss any updates about Deloitte Digital’s valuable articles, publications, event & webinar invitations.
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